Khaleej Vape – Refund & Returns Policy

Introduction

At Khaleej Vape, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help. Our refund and return policy lasts 7 days from the date of delivery. Unfortunately, we cannot accept returns or issue refunds after this period.

Return Eligibility

To qualify for a return:

  • The item must be unused, unopened, and in original condition

  • It must be returned in the original packaging

  • A valid receipt or proof of purchase is required

Non-Returnable Items

For health and safety reasons, the following items are non-refundable and non-returnable:

  • E-liquids

  • Batteries

  • Coils

  • Pods / Disposable Pods

  • Tank Glass

  • Atomizers

  • Tanks

Partial Refunds

Partial refunds may be granted in the following cases:

  • Items returned in damaged condition (not due to our error)

  • Items missing parts

  • Items returned after 7 days (on a case-by-case basis)

Refunds Process

Once we receive and inspect your returned item, we’ll notify you via email about the status of your refund:

  • If approved, your refund will be processed promptly via your original payment method.

  • If rejected, we will provide the reason and return the item to you if applicable.

Sale Items

Items purchased on sale or promotion are non-refundable and not eligible for return.

Exchanges

We only replace products if they arrive defective or damaged. If you need to exchange a damaged item for the same product:
👉 Email us at [your support email or link to contact form]
📦 Note: A delivery charge may apply for exchanged items.

Need Assistance?

We’re here to help!
For any questions related to refunds or returns, contact us at:
📩 info@khaleejvape.com